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Complaints Facility

Welcome to our online complaints facility. Please fill in the form as accurately as possible, in order for us to conduct a proper investigation of your complaint. Note that all fields marked with an asterisk (*) is compulsory.

To be filled in by complainant
Complainant name*
Store Name*
Brand*

Telephone*
Mobile
Email*

Product*
Supplier*
Expiry Date / Batch Number

Description of complaint

Specific Details
Tick
Describe in details (optional)
Visual / Colour
Taste
Texture
Mass/Size/Volume
Foreign Objects
Cooking Performance
Other
Packaging
 
Damaged
Branding / Label
Inner / Outer
Defrosted / not correct temperature
General
 
Delivery
Out of Stock
Shortages